Password Maintenance

After you first log-in you will be asked to change the log-in and transaction passwords.

You can also change your log-in and transaction password at any point of time in future.

Please remember the following points when you do so.

a) An alphabet character is mandatory for setting the log-in and transaction passwords.

b) You cannot use the last 3 passwords to reset new log-in and transaction passwords

c) Your log-in password expires in 360 days and transaction password expires in 90 days.

d) The lower case alphabet "l" is not allowed in log-in and transaction passwords.

e) You can use only lower case alphabets to reset log-in and transaction passwords (a-z).

f) Your log-in password and transaction password cannot be the same.

g) You can use the following special characters to rest log-in and transaction passwords.

!,”,#,$,£,%,&,(,),*,+,/,:,;,<,=,>,?,@,[,\,],^,_,{,},~

h) A special character is mandatory in log-in and transaction passwords.

i) Your log-in and transaction passwords must be a minimum of 6 characters and a maximum of 14 characters.

j) Your user-id gets blocked for more than 3 unsuccessful attempts on the log-in or transaction passwords.

k) In case you do not use your internet banking service for 90 days, your services will get expired and which can be re-activated only on making a request with the branch.

l) For enabling a user or to generate new password(s) you must make a request with your branch

Contact Details:

020 7332 4250

ebanking[at]unionbankofindiauk[dot]co[dot]uk